Customer Service

CUSTOMER SERVICE

 

NEED SOME HELP?

Here’s how you can get in touch.

Our customer service team is at your disposal Monday to Friday, from 8:30am to 5:00pm EST, excluding US public holidays.
 

 

SHIPPING & RETURNS

We will always aim to dispatch your order within 48 hours on business days pending product availability and credit verification, we make it our business to ensure a timely delivery of your order!

Delivery time for shipments addressed to:

  • USA (domestic): approximately 3-5 business days
  • Canada: 3-8 business days

Please note orders placed from Friday afternoon through the weekend will be processed for shipping on Monday.

If something, for any reason, doesn't feel right to you, you will have 14 days from the receipt of your order to return the item(s) to Moonboot.com: returns are easy and always free.